Frequently Asked Questions

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  How do I disable ad blocking on only one specific website?

  Simply click on the Blue Shield icon in the upper right-hand corner of the browser as shown below:

  Then click 'Disable On This Website' (making sure you're currently on the URL you want to disable blocking on):

  The page will then reload with Ad Remover disabled.

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  How do I uninstall Ad Remover

  Uninstalling on Firefox or Edge? -- Click here.

  Step 1: Click the Blue Shield in the upper right-hand corner of your browser as shown below:

  Step 2: Click the uninstall button found in the lower right-hand side of the box.

  Step 3: Click 'Remove':

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  Why do I have a RED shield NOT a blue shield?,

  If you have a Red shield and not a Blue one, Click on the RED Shield and then on the 'Settings' link in the upper right side of the box as shown below.

  Once you click on the 'Settings' link, you'll see the page blow. Click the box that reads 'Please enter your license key here.' and enter the code that was sent in your invoice.

  You may have to also turn it back on, but it will tell you if it's off.

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  Why is the blue shield is missing from my browser toolbar?

  If you don't see your Blue shield anymore it may either be disabled or hidden. To see if it's hidden, follow these steps:

  Click the three dots in the top right corner of your browser (in Chrome)

  If you see the Blue shield at the top, right click on it.

  When you right click on it, you will see the option to 'Show in toolbar' as seen below. Click 'Show in toolbar'. You should now see the blue shield in the Chrome toolbar!

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  How do I activate Ad Remover after I've purchased it?

  Ad Remover should auto-upgrade on your computer and your app should refresh in a few minutes.

  If Ad Remover does not refresh, manually update your application by simply left clicking the Blue Shield in the upper right-hand corner of the browser (as seen below):

  Then click on the 'Settings' link at the top of the box:

  Then put in the license code that we sent to you when you purchased and hit submit in the form input that reads 'Please enter your license key here.'.

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  How do I purchase a subscription on Ad Remover?

  Simply click 'Upgrade Now' as seen below ('Activate License' on the Microsoft Edge Browser):

  This will open your web browser to the subscription page where you can choose which subscription works best for you.

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  Is Ad Remover legitimate?

  Ad Remover is a legitimate product. With a rapidly-growing userbase of over 550,000 people and counting, Ad Remover is quickly becoming one of the most loved, highly rated, and widely used online ad blocking extensions on the market.

  Ad Remover is compatible with most major browsers, including Google Chrome, Mozilla Firefox, Microsoft Edge, and, most recently, Apple's iOS platform (includes iPhones and iPads). It has a an average user rating of 4.9 out of 5 stars in the Google Chrome Web Store and 4.8 out of 5 stars in the Microsoft Windows Store. Additionally, Ad Remover has maintained an A+ rating from the Better Business Bureau.

  The over 1,400 users who have rated Ad Remover on the Google Chrome Web Store all agree. Ad Remover is not only a legitimate product, but it is one that makes their web browsing faster, safer, and more enjoyable.

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  How do I open Ad Remover to see how many ads I've blocked?

  Left click the the blue shield in the upper right hand corner of your browser.

  The top red box below shows the number of ads and trackers blocked on the current site, the lower red box displays the total lifetime blocked ads and trackers since you installed.

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  How much does it cost?

  Is your FREE trial expiring? Click the UPGRADE NOW button to see the price breakdown or go to:

  https://${window.location.hostname}/checkout/

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  What browsers does Ad Remover support?

  Ad Remover works with all Apple computers and Microsoft Windows devices running Vista/7/8/10 software and supports the following browsers:

  Chrome, Firefox, Microsoft Edge, and Safari

  Note: While we do not currently support mobile devices, we are hard at work on a mobile version that will eb released soon!

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  How do I add my Ad Remover subscription to other computers?

  To add your license to another device, simply go to adremover.org on that device and download the free install.

  Once it's installed, open the extension click the 'Settings' link as seen below:

  Lastly, put your code in where indicated:

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  Will Ad Remover work on my phone or iPad?

  Unfortunately, Chrome doesn't support extensions on iPads and phones.

  We're currently putting the finishing touches on an iOS app for Apple Safari and will let our paid users know as soon as it's complete and ready for use!

Reporting a Bug

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