Privacy Policy

Effective Date: 05/25/2018

Browsetech LLC (DBA “Ad Remover”) privacy policy (“Privacy Policy”) covers the collection and use of personal information (“Personal Information”) that we may gather any time you interact with us, such as when you visit https://www.adremover.org, purchase, download, or use Ad Remover products, or when you contact our customer support or sales departments (collectively referred to as the “Web site”).

This policy describes our data privacy practices, including what type of information is gathered, how Ad Remover uses the information, and how we safeguard your Personal Information when you submit it to us at https://www.adremover.org. At Ad Remover, protecting your privacy is important to us. You expressly consent to the processing of your Personal Information according to this Privacy Policy. Personal Information may be processed by Ad Remover in the country where it was collected as well as other countries (including the United States) where laws regarding processing of Personal Data may be less stringent.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Controller

Browsetech LLC is the controller and responsible for your personal data (collectively referred to as “Ad Remover”, “we”, “us” or “our” in this privacy notice).

We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.

Contact Details

Browsetech LLC (DBA “Ad Remover”)
Attn: Data Privacy Manager
201 W 5th St #1100
Austin, Texas 78701
United States of America
privacy@adremover.org

If you are located in the European Economic Area (EEA), you have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues www.ico.org.uk. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Changes to the Privacy Policy and Your Duty To Inform Us of Changes

We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, and by means of a prominent notice on our home page.

Our website and products include links to other Web sites whose privacy practices may differ from those of Ad Remover. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.

Why Ad Remover Collects Personal Information

Ad Remover collects your Personal Information to provide you the best services and products available. By collecting certain Personal Information, we can present our Web site and its contents to you, including any interactive features, give you the information and services that you request from us, and offer you certain rewards and features related to the Web site and programs. For example, we use Personal Information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. By maintaining an accurate customer database, we are able to send notifications via email to keep you informed about the status of your orders or accounts, to provide updates and technical notices, and to keep records of our transactions. These messages are essential to the maintenance of your subscription and the functionality of our products and services.

Ad Remover collects websites you have visited in order to improve our ad blocking abilities and speed, information about any websites you visit is collected in aggregate and cannot be associated to you personally. We retain this information in order to continuously improve our business, services, and ad blocking intelligence based on aggregating and normalizing the data collected across all systems.

Ad Remover also respects our contracts with you and other parties and legal processes. As a result, Ad Remover may collect information to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, or to otherwise protect our rights or those of third parties, and to comply with applicable laws, regulations, and legal process;

Finally, Ad Remover collects information to fulfill any other purpose for which you provide it and as otherwise necessary or useful for us to conduct our business, so long as such use is permitted by law. For example, if you request a newsletter, we will collect information sufficient to provide you with such newsletter.

What Information We Collect

Personal Information

Personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

Ad Remover collects your Personal Information at a variety of points, including when you place an order (which may require you to provide personal information, including a credit card number, to our commerce providers), register software, request services or take part in other activities on our Web site. For example, we often ask for your Personal Information when you are conferring with one of our customer support technicians, downloading a new product or program update, registering your software or purchasing a product. During these interactions we will collect Personal Information relevant to your transacting with Ad Remover, such as your name, mailing address, email address, shipping address and credit card information along with information about the Ad Remover products you own, such as the activation code or key code, date of purchase and information relating to a support issue.

The different kinds of personal information we may collect about you has been grouped together as follows:

  • Identity Data includes first name, last name, and username or similar identifier.
  • Contact Data includes billing address, email address and telephone numbers.
  • Financial Data includes payment card details, stored securely and in a PCI compliant manner by our commerce providers.
  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
  • Profile Data includes your Ad Remover username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
  • Usage Data includes information about how you use our website, products and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal information but is not considered personal information in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal information so that it can directly or indirectly identify you, we treat the combined data as personal information which will be used in accordance with this privacy notice.

We do not collect any Special Categories of Personal Information about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If You Fail To Provide Personal Information

Please be aware that if you prefer not to provide us with your Personal Information, because such information may be necessary for us to provide certain services, we may not be able to, or may choose not to, make such services available to you.

Regarding Children

Ad Remover does not intentionally gather Personal Information about visitors who are under the age of 13. If you believe that we have collected personal information from a child under the age of 13 through this website, please contact us.

How Your Personal Information Is Collected

We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
    • purchase our products or services;
    • create an account on our website;
    • request marketing to be sent to you;
    • fill out any forms on our website;
    • give us some feedback.
  • Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. This includes your internet protocol (IP) address, login data, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website. We collect this personal information by using:
    • cookies (See our Cookie Policy for additional information);
    • server access logs.
  • Third parties or publicly available sources We may receive personal data about you from various third parties and public sources as set out below:
    • Technical Data from the following parties:
      • analytics providers such as Google based outside the EU;
      • advertising networks such as Google Adwords based outside the EU.
    • Contact, Financial and Transaction Data from providers of technical, payment and delivery services such as Recurly based outside the EU, PayPal based outside the EU and Amazon based outside the EU.

How We Use Your Personal Information

We will only use your personal information when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

Purposes for Which We Will Use Your Personal Information

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal information for more than one lawful ground depending on the specific purpose for which we are using your data. Please Contact us if you need details about the specific legal ground we are relying on to process your personal information where more than one ground has been set out in the table below.

Purpose/Activity Type of data Lawful basis for processing including basis of legitimate interest
To register you as a new customer (a) Identity
(b) Contact		 Performance of a contract with you
To process and deliver your order including:
(a) Manage payments, fees and charges
(b) Collect and recover money owed to us		 (a) Identity
(b) Contact
(c) Financial
(d) Transaction
(e) Marketing and Communications		 (a) Performance of a contract with you
(b) Necessary for our legitimate interests (to recover debts due to us)
To manage our relationship with you which will include:
(a) Notifying you about changes to our terms or privacy policy
(b) Asking you to leave a review or take a survey		 (a) Identity
(b) Contact
(c) Profile
(d) Marketing and Communications		 (a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity
(b) Contact
(c) Technical		 (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)(b) Necessary to comply with a legal obligation
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you (a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(f) Technical		 Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences (a) Technical
(b) Usage		 Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To make suggestions and recommendations to you about goods or services that may be of interest to you (a) Identity
(b) Contact
(c) Technical
(d) Usage
(e) Profile		 Necessary for our legitimate interests (to develop our products/services and grow our business)

Promotional Offers from Us

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us or purchased products or services from us and you have not opted out of receiving that marketing.

Third-Party Marketing

We will get your express opt-in consent before we share your personal information with any company for marketing purposes.

Opting Out

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by Contacting us at any time.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, product/service experience or other transactions.

Cookies

Following common e-commerce practices, Ad Remover uses “cookies” and other technologies to collect data that enables us to better understand and improve the usability, performance and effectiveness of Ad Remover’s Website, and for reporting purposes to track sales. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. Please see our Cookie Policy for additional information.

Other Technologies

On occasion, Ad Remover also gathers general information about click-through usage of key features within our software to confirm that software updates are providing the intended user experience. This information is collected in aggregate form and stored in a manner that cannot be associated with any individual. The information includes total clicks on select features available in our software and is used to understand how our software is used, enabling us to improve the software, and provide the best possible user experience for our customers.

If you opt in to a program to automatically submit feedback to improve the user experience, we may collect additional information obtained automatically upon use of the Ad Remover program. The ways in which we may store and use the information will be provided to you when you opt in to the program.

We also use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.

We partner with a third party ad network to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other web sites to provide you targeted advertising based upon your interests. Visitors can opt out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings. We do not respond to a browsers do not track signal.

Because non-personal information does not identify who you are, we do not limit the ways we may use or share non-personal information. For example, we may share non-personal information with our affiliates, suppliers, employees and agents, other businesses, and the government.

Sharing Your Personal Information

Ad Remover is committed to protecting your privacy. Ad Remover will not, under any circumstances, share, rent or sell your Personal Information in ways other than as outlined in this privacy policy nor does Ad Remover trade or exchange mailing lists with organizations other than affiliates or contractors that assist us in providing services and the Web site. Ad Remover shares and gives access to personal information to our employees and agents (including employees and agents of our affiliates) in the course of operating our businesses. Ad Remover also shares your Personal Information with our contractors that assist us in our efforts to fulfill our obligations to you. Some contractors include credit card processing companies to bill you for goods and services, an email service provider to send out emails on our behalf and a customer support provider to supply live assisted-support.

Ad Remover maintains this information; but we reserve the right to disclose your Personal Information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, legal process served on our Website, law, or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting website visitors who violate our rules, or engage in behavior that is harmful to other visitors, or is illegal.

If all or part of our business is sold, merged, dissolved, acquired, or in a similar transaction, or in the event of a corporate reorganization, the successor company will possess the Personal Information collected by us and it will assume the rights and obligations regarding your Personal Information as described in this Privacy Policy. You will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

International Transfers

We do not transfer your personal data outside the European Economic Area (EEA).

How We Communicate with You

Ad Remover has an optional email service for customers who wish to periodically receive promotional information, such as general product, service and Ad Remover news. Users can sign up for emails through one of the following processes: (1) an online Purchase; (2) registering through the full application; (3) registering through the trial application; and (4) signing up on the Ad Remover website.

Customers are provided the option to opt-out within each email. If you no longer wish to receive Ad Remover communications, you may “unsubscribe” from our mailing program at any time in the following ways:

  • By clicking on the auto-unsubscribe link included in each email
  • By contacting our customer support department: click here to contact support.
  • By visiting your Account page here and changing your preference on the form.

We will then update our database and take reasonable measures so that no further promotional correspondence should be sent to the email address. You may, however, still receive transactional messages.

Transactional Messages

Ad Remover sends required notifications via email to keep you informed of the status of your orders or accounts and to provide updates and technical notices. This service is used for messages that are important for the maintenance of your subscription and the functionality of our services. When you purchase or register a product online, we require an email address for completion of the transaction, which we will use for these communications. In order to stop receiving these notifications, please contact our technical support team by clicking here. You will be opted out of further communications within 10 business days.

Ways to Update Your Personal Information

Ad Remover maintains our customer database in an effort to keep your Personal Information accurate for the purposes for which it is used. It is your right to be able to update your Personal Information as needed. You can correct out-of-date information by logging in and visiting the account settings page. Please contact us at support@adremover.org if you wish to cancel your account or request that we no longer use your information to provide you services.

Ad Remover’s Commitment to Data Security

The security of your personal information is important to us, and we take reasonable precautions to protect your information. If you feel that we are not abiding by this privacy policy, you should contact us immediately.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention

Unless a request for deletion has been received and authorized, we will retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

How to delete, access or change your data

Deletion, access, and changes to your data. To request deletion of, access to, or to make changes to data, email us at privacy@adremover.org. Please note that even if you request that we delete data we’ve collected from you, we may still retain data collected from you in an aggregated or anonymized form that does not identify you. We also will not delete your data if we are legally required to maintain it.

No Fee Usually Required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What We May Need From You

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time Limit to Response

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

California Privacy Rights

California Civil code § 1798.83 provides certain rights to California residents, including the right to request information regarding our disclosure of personal information to third parties for marketing purposes. To request such information, please contact us as described below.

Acceptance of this Privacy Policy

By using the Web site or any services provided through the Web site, you expressly consent to the use and disclosure of information as described in this Privacy Policy. If required by law, we will ask for your explicit acceptance.

How To Contact Us

You may contact via email at privacy@adremover.org. Or, you may write to us at the address listed below.

Browsetech LLC (DBA “Ad Remover”)
Attn: Data Privacy Manager
3267 Bee Caves Rd, Suite 107-164
Austin, Texas 78701
United States of America